During Shipments
Tracking Your Shipment in Real Time
Learn how to follow your shipment as it moves from pickup to delivery using real-time status updates, photos, and hauler communication.
Reporting an Issue or Dispute
Learn what to do if something goes wrong during your shipment — from delays or miscommunication to damage or incomplete deliveries.
Confirming Delivery and Releasing Payment
Understand how to verify delivery, review proof of delivery photos, and release your escrowed payment to the hauler.
Messaging Your Hauler
Learn how to communicate with your hauler throughout the shipment to coordinate timing, exchange updates, and keep everything running smoothly.