Confirming Delivery and Releasing Payment

Reviewing Proof of Delivery

When the hauler arrives at the drop-off location, they upload proof of delivery (POD) photos directly into the shipment timeline. These photos typically show:

  • The delivered items

  • Their condition

  • The delivery location

Seeing these images helps you verify that the job was completed as expected before releasing payment.

How to Confirm Delivery

Once you review the photos and timeline notes, you can confirm the delivery with a single tap. When you confirm, escrow automatically releases the payment to the hauler’s Stripe account.

The release happens instantly — there are no delays or extra steps required.

🔒 Your payment stays protected until you confirm everything looks right.

What Happens After Confirmation

After you confirm delivery:

  • The shipment status changes to Completed

  • Escrow releases funds

  • The rating screen appears so you can review your experience

Your feedback helps maintain quality across the platform.


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