Understanding Platform Fees

Why Baleport Charges a Platform Fee

Baleport uses a simple, transparent fee structure designed to support safe payments, secure transactions, and reliable hauler verification. Every time you accept a bid, a 10% platform fee is added to the hauler’s quoted price. This fee allows us to maintain the systems that protect both shippers and haulers throughout the entire shipment lifecycle.

What the Fee Covers

The platform fee supports essential services that keep Baleport running smoothly, including:

  • Secure escrow handling through Stripe

  • Hauler identity verification (ID, DOT/MC, insurance audits)

  • Dispute resolution and customer support

  • Fraud detection and account monitoring

  • Messaging, shipment tracking, and reporting tools

💡 There are no hidden fees — what you see at checkout is exactly what you pay.

How the Fee Appears on Your Receipt

Your final cost is displayed before you complete payment. The total includes:

  • The hauler’s bid price

  • The 10% platform fee

  • Any applicable taxes (depending on your location)

Baleport emails you a full receipt immediately after payment is processed.


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