What Your Profile Represents
Your profile is your identity within Baleport. It allows haulers to understand who they are working with, what types of shipments you typically post, and how your past haulers have rated their experience with you.
Shippers with complete profiles — including contact details, business info, and consistent shipment history — tend to receive faster and more competitive bids.
How Ratings Work
After every completed shipment, you have the opportunity to leave a rating for your hauler, and they may leave one for you. Ratings help build confidence across the community by highlighting:
Reliability
Communication quality
Preparedness at pickup and delivery
Fairness and professionalism
⭐ Being a highly rated shipper helps attract the best haulers on the platform.
Why Hauler Reviews Matter
Your reviews help other shippers make informed decisions and help haulers maintain accountability. They also improve the platform’s overall trust and reliability.
If you ever disagree with a rating, Baleport’s support team can review it, especially in cases involving disputes or misunderstandings.