Resetting Your Password
If you forget your password, simply tap “Forgot Password?” on the login screen. You’ll receive a password reset link via email. Follow that link to create a new password and regain access instantly.
💡 Password reset links expire for security reasons — request a new one if needed.
What If You Can’t Access Your Email or Phone?
Losing access to your email address or phone number can make logging in difficult, but Baleport support can help. You may need to provide:
Identity verification
Recent shipment details
Cardholder verification (if used for payment)
This ensures your account stays secure while still giving you a path back in.
Creating a Strong Password
A secure password should include:
A mix of upper and lowercase letters
Numbers and symbols
No personal or easily guessed info
Changing your password regularly is always a good idea.